Shipping policy
Shipping Policy
Last updated: October 2, 2026
Where we ship
We currently ship to addresses in the United States, excluding Alaska, Hawaii, U.S. territories, and APO/FPO/DPO military addresses. We're working on expanding to more locations.
Shipping rates
| Order total | Shipping method | Cost |
|---|---|---|
| Under $35 | Standard Shipping | $4.95 |
| $35 and up | Free Standard Shipping | FREE |
How long it takes
- Processing: 1–3 business days to prepare and ship your order.
- Delivery: 7–12 business days after your order ships.
Business days are Monday to Friday, excluding U.S. holidays. Delivery times are estimates and may be longer during peak seasons, holidays, or due to carrier delays or severe weather.
Where your order ships from
We work with trusted fulfillment partners who ship your order directly to you. Depending on the product, your order may ship from a partner warehouse in the United States or overseas. If you order several items, they may arrive in separate packages on different days. You won't pay any extra shipping for this.
Customs and import duties
Our prices include any import duties and taxes. You won't be asked to pay anything extra when your package arrives.
Order tracking
When your order ships, we'll email you a tracking number. Please allow 2–3 business days for tracking to show updates after you receive it.
Address accuracy
Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of placing your order and we'll update it. We can't be responsible for orders delivered to an incorrect address entered at checkout, but we'll always try to help.
Lost, delayed, or damaged packages
If your order is lost, significantly delayed, or arrives damaged, please see our Refund Policy. We'll reship or refund your order.
Questions?
Email us at hello@clockoutsleep.com. We reply within 1 business day.